Advisory Sessions
To address clients’ questions and problems that arise throughout the year, Ars Logica offers unlimited direct analyst access through its Analyst Anytime advisory services. These annual, subscription-based services provide guidance by phone or email within 24 hours on a wide range of issues. The number of inquiries submitted throughout the year is not limited.
Technology Selection Projects
In our technology selection projects, Ars Logica maps clients’ functional, technological, and strategic requirements to potential software platforms and identifies the vendors whose products best satisfy these requirements. We maintain a continuously updated comprehensive matrix of the feature-functionality of a wide range of vendors’ products and solutions. In addition to testing these products, we also receive frequent briefings from these vendors and have in-depth conversations and consulting engagements with their customers, ensuring that we always understand the actual state of vendors’ offerings as well as their forward-looking strategic directions.
Consulting Engagements
Ars Logica’s expertise in technologies such as customer experience management, digital asset management, marketing automation, search, and portals, gives us the open-ended ability to help clients on a wide range of projects, including: building internal business cases, assessing technology requirements, analyzing software products and vendors, selecting and assembling software solutions, crafting Web strategies, and running corporate educational seminars. We also assist vendors in developing strategic roadmaps, and we and present our view of the market at industry conferences and end-user events.
CMS, CXM, and E-Commerce Software Guidance
In order to gain a comprehensive understanding of clients’ technology requirements and to assist them in expanding or refining them, Ars Logica usually begins engagements by spending anywhere between several days and several weeks meeting with members of clients’ line-of-business (marketing, sales, legal, editorial, human resources) and technical (IT) teams. During this time, we review the state of past, current, and planned content-management initiatives. Ars Logica also guides clients through an exhaustive set of interviews designed to establish the exact boundaries around an ideal technology solution. Our projects then normally progress through six additional phases, which include:
- Needs analysis
- Creation of a master requirements document
- Mapping requirements to potential solutions
- Submission of requirements to vendors
- Vendor response analysis
- Recommendation of suitable solutions
Clients frequently retain Ars Logica as an advisor throughout the implementation process and beyond.
To find out how Ars Logica can help your organization, give us a call at 617.943.5611. Otherwise, we’re happy to hear from you by e-mail at consulting@arslogica.com.