E-Commerce Product Evolution, a Retrospective: 2000 vs. 2014
As I was reviewing both current and dated market research in preparation for the launch of Ars Logica’s new e-commerce practice, I was struck by the nearly identical language of
CMS Flexibility: Best-of-Breed vs. Suite-Based Platforms
The following is an excerpt from an e-mail that I recently sent a client regarding the importance of architectural flexibility in their CMS selection criteria. This was early in the
Implementing a CXM Strategy: Lessons from the Trenches
While writing a description of pre-conference tutorial session that I may give later this year, I realized that I should probably post it as a blog entry as well. As
CMS Expo Keynote
In the world of commercial CMS platforms, architectural freedom is the thing that costs the most. It’s not really individual features (or even a large collection of features) that add